Table of Contents

Privacy Policy

General Provisions

1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. The responsible data controller is SoftwareBoutique.uk (hereinafter referred to as the data controller).

1.2. The data subject in the context of this privacy policy refers to a customer or another natural person whose personal data is processed by the data controller.

1.3. A customer in the context of this privacy policy refers to anyone who purchases goods or services from the data controller’s website.

1.4. The data controller complies with the principles of data processing established in legal acts, including processing personal data legally, fairly, and securely. The data controller is able to confirm that personal data has been processed in accordance with the provisions of legal acts.

Collection, Processing, and Storage of Personal Data

2.1. The personal data collected, processed, and stored by the data controller is obtained electronically, primarily through the website and email.

2.2. By sharing their personal data, the data subject grants the data controller the right to collect, organize, use, and manage personal data for the purposes defined in this privacy policy, which the data subject directly or indirectly shares with the data controller while purchasing goods or services on the website.

2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Providing false information knowingly is considered a violation of this privacy policy. The data subject is obliged to immediately inform the data controller of any changes in the data provided.

2.4. The data controller is not responsible for any damage caused to the data subject or third parties due to the provision of false data by the data subject.

Processing of Customer Personal Data

3.1. The data controller may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Telephone number;

3.1.4. Email address;

3.2. In addition, the data controller has the right to collect information about the customer from publicly accessible registers.

3.3. The legal basis for processing personal data is Article 6 (1) a), b), c), and f) of the General Data Protection Regulation:

a) the data subject has given consent to process their personal data for one or more specific purposes; b) the processing of personal data is necessary for the performance of a contract to which the data subject is a party or for taking steps at the data subject’s request prior to entering into a contract; c) the processing of personal data is necessary for the data controller’s compliance with a legal obligation; d) the processing of personal data is necessary for the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child. 3.4. Processing of personal data for the purpose of:

3.4.1. Purpose – security and safety Maximum retention period for personal data – as specified by the relevant laws.

3.4.2. Purpose – processing of orders Maximum retention period for personal data – (12 months)

3.4.3. Purpose – ensuring the operation of e-shop services Maximum retention period for personal data – (12 months)

3.4.4. Purpose – customer management

Maximum retention period for personal data – (12 months)

3.4.5. Purpose of processing – financial activities, accounting Maximum retention period for personal data – as per the deadlines specified by law.

3.4.6. Purpose of processing – marketing Maximum retention period for personal data – (12 months)

3.5. The data controller has the right to share customer personal data with third parties, such as authorized data processors, accountants, transportation and courier companies, and companies providing transfer services. The data controller is the responsible processor of personal data. The data controller will transfer the necessary personal data for payment processing to the authorized processor, Stripe, Inc.

3.6. In the processing and storage of personal data of the data subject, the data controller implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data controller will retain the data of the data subjects based on the purpose of processing, but not for longer than 1 year.

Data subject rights

4.1. The data subject has the right to access and review their personal data.

4.2. The data subject has the right to receive information about the processing of their personal data.

4.3. The data subject has the right to complete or correct inaccurate data.

4.4. If the data controller processes the personal data of the data subject based on the data subject’s consent, the data subject has the right to withdraw their consent at any time.

4.5. The data subject can address the customer support of the online store at the address (hello@softwareboutique.uk) to exercise their rights.

4.6. The data subject has the option to file a complaint with the Data Protection Inspectorate to protect their rights.

Concluding provisions

5.1. These data protection provisions have been formulated in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) of the European Union. In the United Kingdom, the General Data Protection Regulation (GDPR) has been incorporated into domestic law through the Data Protection Act 2018.

The UK’s data protection framework provides a robust and comprehensive set of regulations to safeguard the rights and privacy of individuals in relation to the processing of their personal data. It establishes principles for fair and lawful processing, transparency, and accountability of data controllers and processors. The GDPR grants individuals greater control over their personal data, empowering them to access, rectify, and erase their information, as well as the right to object to processing and data portability.

The Information Commissioner’s Office (ICO) is the independent authority responsible for enforcing data protection laws in the UK. It acts as the supervisory authority and provides guidance and assistance to organizations in complying with their data protection obligations. The ICO has the power to investigate data breaches, impose fines for non-compliance, and promote awareness of data protection rights and responsibilities.

Under the UK data protection framework, organizations are required to implement appropriate technical and organizational measures to ensure the security and integrity of personal data. They must also conduct data protection impact assessments for high-risk processing activities and appoint a Data Protection Officer (DPO) in certain cases. The framework encourages the adoption of privacy by design and default, promoting the integration of data protection principles into the design and operation of systems and services.

International data transfers from the UK to countries outside the European Economic Area (EEA) are subject to specific safeguards to ensure an adequate level of protection. These safeguards may include the use of standard contractual clauses, binding corporate rules, or reliance on the EU-US Privacy Shield for transfers to the United States (subject to its validity). The UK also recognizes adequacy decisions made by the European Commission regarding the data protection regimes of third countries.

In case of data breaches or non-compliance with data protection regulations, the ICO has the authority to impose substantial fines, depending on the severity and nature of the infringement. Individuals affected by data breaches may also have the right to seek compensation for damages suffered.

It is essential for organizations operating in the UK to familiarize themselves with the data protection requirements and ensure compliance with the applicable regulations. By doing so, they can protect the privacy and rights of individuals and maintain trust in the handling of personal data.

5.2. The data controller has the right to partially or completely change the data protection conditions, informing the data subjects of the changes through the website (hello@softwareboutique.uk).

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